Returns

Returns / Exchange by Post 

Please use the label on the reverse of your dispatch note to post your parcel back to us and include the note in your parcel.

Request a Proof of Postage receipt from the Post Office. Keep this until your refund is confirmed. Failure to provide this on request may cause you to be accountable for any lost parcels.

Refunds:

All Standard Orders:
Affix the provided label to return the items, include the form in your parcel.

BASIC / PREMIUM / P.E. PACK Uniform Bundles:
Part returning items of a pack removes all discounts or special pricing applied. All remaining items are charged at normal RRP. This may cause your order to be more than the price paid therefore resulting in an additional payment due to us.

You may return the Entire Pack for a Full Refund of the price paid.

Exchanges:

All Standard Orders:
Return the items for a refund and place a new order for the items you require.

BASIC / PREMIUM / P.E. PACK Uniform Bundles:
You are able to exchange the items for the next size up or down of any items purchased within the pack. Please return the items and complete the exchange form.


Returns / Exchange by Store

Refunds:

Return items to the store, they will process the refund via the Mail Order Team. Allow 3-5 working days upon receipt of the items to the store/warehouse.

Exchanges:

Please take your delivery note - this is your receipt. If in stock the store will exchange for an alternative size or style or place an order for you in-store.

 

Returns Policy 

If you are not entirely delighted with the products that you have chosen you may return them to us within 28 days of receipt. We will be more than happy to offer you an exchange or, at our option, a refund provided that the products are returned complete, in perfect condition, unused, and with the original packaging.  We are super flexible regarding returns and exchanges.  It's obvious if an item has been simply just 'tried on' or if it's been worn many times!  if just tried on, we'll accept returns for up to 28 days after receiving the item.

So you can order with freedom. 

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